Synapse Pro is the high-performance Matrix server at the core of every .PRO deployment. Engineered from the ground up for large-scale production environments — delivering dramatic resource savings, elastic scaling, and carrier-grade availability.
Synapse Pro is purpose-built for demanding production environments. Its elastic worker architecture automatically adjusts capacity in response to real-time demand — scaling up under load and conserving resources during quieter periods, without ever requiring a server restart.
The result is a homeserver that handles sudden surges — thousands of users logging in simultaneously — with no manual intervention and no degradation in performance.
Six engineering pillars that make Synapse Pro the most capable Matrix server available for enterprise and sovereign deployments.
Worker processes scale up and down automatically in response to real-time load. Traffic spikes — morning login rushes, large broadcast events — are absorbed without manual tuning or restarts.
Designed for zero-downtime by default. Redundant failover operates transparently within and across data centres, ensuring your communications platform stays online regardless of individual node failures.
Critical server components are written in Rust, unlocking multi-core CPU utilisation and exceptional memory efficiency. Shared data caches reduce RAM overhead significantly — delivering more capacity from the same hardware.
Full Helm-chart deployment support enables fast, repeatable provisioning on any Kubernetes cluster. Integrates cleanly with existing infrastructure tooling — CI/CD pipelines, monitoring stacks, and secrets management.
Run tens of thousands of independent tenant instances on a single cluster. Shared microservices eliminate redundant data duplication, enabling extraordinary density without sacrificing isolation or performance per tenant.
Operate and manage thousands of deployments from a single control plane. Synapse Pro's architecture is designed for operators managing large portfolios of hosted instances — with resource tracking, policy enforcement, and centralised update management.
Synapse Pro's shared microservice architecture fundamentally changes the economics of running a large Matrix deployment. By eliminating redundant processing and pooling resources intelligently, the same infrastructure serves exponentially more users.
For organisations running multi-tenant deployments, the savings compound further. With up to 50 tenant instances per shard, RAM costs can be reduced by up to 90% — without any reduction in per-tenant isolation or performance guarantees.
Synapse Pro's architecture scales from a focused enterprise deployment to a hosted platform serving thousands of independent tenants — without changing the underlying stack.
For large organisations running a single deployment at scale. Synapse Pro's dynamic scaling and autoscaling worker architecture means it adapts to your organisation's actual usage — not a worst-case provisioned estimate.
For managed service providers and operators running Matrix infrastructure for multiple independent organisations. Synapse Pro's multi-tenancy model shares microservices across tenants, delivering extraordinary resource efficiency at the platform level.
Synapse Pro is included in every ESS PRO deployment. Talk to us about the right architecture for your organisation.